Privacy policy

Published: July 19, 2026 · Last updated: July 19, 2026.

1. Scope of this policy

This policy applies to the public Aplomb website and to the emails you choose to send us. The website is a static informational site: at launch, it has no form, no account creation, no payment, no audience analytics tool and no marketing cookie.

2. Privacy Officer

The person who holds this role at Aplomb is designated as the “Privacy Officer”. Any privacy request — a question, an access or correction request, or a complaint — must be sent to contact@aplombcx.com.

3. Information processed

When you visit the website, Cloudflare Pages, our hosting provider, may process technical data required for hosting, security and delivery, including the IP address, the date and time of the request, the requested resource and technical information about the browser.

When you write to us, an email sent to contact@aplombcx.com may contain your name, your email address, your company, your role, the content of your message and any attachments you voluntarily provide. We ask that you do not send sensitive information, or information that is not necessary for your inquiry.

4. Cookies

The website itself sets no marketing cookie and no advertising tracker. Cloudflare may nevertheless use cookies that are strictly necessary for security, depending on the service configuration or during a security challenge. We do not claim that no technical cookie can ever be used by the hosting infrastructure.

5. Purposes

We use the information described above to respond to inquiries, understand the professional context of an exchange, ensure the security and operation of the website, comply with legal obligations and manage exploratory business exchanges. It is not used for behavioural advertising.

6. Service providers and processing outside Québec

We rely on two service providers: Cloudflare (website hosting and infrastructure, through Cloudflare Pages) and Apple iCloud Mail (email processing). Depending on their infrastructure, information may be processed or stored outside Québec, including elsewhere in Canada or in the United States.

7. Retention and deletion

Emails and the information associated with them are retained for no more than 12 months after the last meaningful exchange, then securely deleted, unless longer retention is reasonably necessary to comply with a legal obligation, manage a dispute, ensure security or maintain business records. Technical logs follow the retention periods configured or imposed by Cloudflare; we do not control the provider’s internal backups and logs.

8. Safeguards

We apply measures proportionate to the limited nature of the information processed: restricted access to the hosting and email accounts, strong passwords, multi-factor authentication where available, encryption in transit and security updates. No method of transmission or storage can, however, provide absolute security.

9. Your rights and remedies

Subject to applicable law, you may request access to the personal information we hold about you, request its correction or withdraw your consent where that right applies. You may also file a complaint with the Commission d’accès à l’information du Québec. To exercise these rights, write to contact@aplombcx.com.

10. Updates to this policy

We may amend this policy to reflect changes in our practices or obligations. The last-updated date shown at the top of this page will then be revised.